ANNEX 1 - MANDATORY CONDITIONS
The following conditions in Annex 1 are mandatory under the provisions of the Licensing Act 2003:
1.1 Alcohol shall not be sold or supplied:
(a) At any time when there is no designated premises supervisor in respect of the
premises licence, or
(b) At any time when the designated premises supervisor does not hold a personal licence or his/her personal licence is suspended
1.2 Every sale or supply of alcohol under the premises licence must be made or authorised by a person who holds a personal licence.
1.3 The responsible person must ensure that staff on relevant premises do not carry out, arrange or participate in any irresponsible promotions in relation to the premises.
In this paragraph, an irresponsible promotion means any one or more of the following activities, or substantially similar activities, carried on for the purpose of encouraging the sale or supply of alcohol for consumption on the premises -
(a) games or other activities which require or encourage, or are designed to require or encourage, individuals to -
(i) drink a quantity of alcohol within a time limit (other than to drink alcohol sold or supplied on the premises before the cessation of the period in which the responsible person is authorised to sell or supply alcohol), or
(ii) drink as much alcohol as possible (whether within a time limit or otherwise);
(b) provision of unlimited or unspecified quantities of alcohol free or for a fixed or discounted fee to the public or to a group defined by a particular characteristic in a manner which carries a significant risk of undermining a licensing objective;
(c) provision of free or discounted alcohol or any other thing as a prize to encourage or reward the purchase and consumption of alcohol over a period of 24 hours or less in a manner which carries a significant risk of undermining a licensing objective;
(d) selling or supplying alcohol in association with promotional posters or flyers on, or in the vicinity of, the premises which can reasonably be considered to condone, encourage or glamorise anti-social behaviour or to refer to the effects of drunkenness in any favourable manner;
(e) dispensing alcohol directly by one person into the mouth of another (other than where that other person is unable to drink without assistance by reason of disability).
1.4 The responsible person must ensure that free potable water is provided on request to customers where it is reasonably available.
1.5 (a) The premises licence holder or club premises certificate holder must ensure that an age verification policy is adopted in respect of the premises in relation to the sale or supply of alcohol.
(b) The designated premises supervisor in relation to the premises licence must ensure that the supply of alcohol at the premises is carried on in accordance with the age verification policy.
(c) The policy must require individuals who appear to the responsible person to be under 18 years of age (or such older age as may be specified in the policy) to produce on request,
before being served alcohol, identification bearing their photograph, date of birth and
either -
(i) a holographic mark, or
(ii) an ultraviolet feature.
1.6 The responsible person must ensure that -
(a) where any of the following alcoholic drinks is sold or supplied for consumption on
the premises (other than alcoholic drinks sold or supplied having been made up in
advance ready for sale or supply in a securely closed container) it is available to customers in the following measures -
(i) beer or cider: ½ pint;
(ii) gin, rum, vodka or whisky: 25 ml or 35 ml; and
(iii) still wine in a glass: 125 ml;
(b) these measures are displayed in a menu, price list or other printed material which is available to customers on the premises; and
(c) where a customer does not in relation to a sale of alcohol specify the quantity of
alcohol to be sold, the customer is made aware that these measures are available.
1.7 The relevant person (the holder of the premises licence, the designated premises supervisor (if any) in respect of such a licence, the personal licence holder who makes or authorises a supply of alcohol under such a licence, or any member or officer of a club present on the premises in a capacity which enables the member or officer to prevent the supply in question) shall ensure that no alcohol is sold or supplied for consumption on or off the premises for a price which is less than the permitted price.
For the purposes of this condition “duty” is to be construed in accordance with the Alcoholic Liquor Duties Act 1979, “permitted price” is the price found by applying the formula -
P = D + (D x V)
where - (i) P is the permitted price, (ii) D is the rate of duty chargeable in relation to the alcohol as if the duty were charged on the date of the sale or supply of the alcohol, and (iii)
V is the rate of value added tax chargeable in relation to the alcohol as if the value added tax were charged on the date of the sale or supply of the alcohol;
[“value added tax” means value added tax charged in accordance with the Value Added Tax Act 1994]
1. The admission of children to the exhibition of any film to be restricted in accordance with this section.
2. Where the film classification body is specified in the licence, unless subsection (3)(b) applies, admission of children must be restricted in accordance with any recommendation made by that body.
3. Where -
(a) the film classification body is not specified in the licence, or
(b) the relevant licensing authority has notified the holder of the licence that this subsection applies to the film in question,
admission of children must be restricted in accordance with any recommendation made by that licensing authority.
4. In this section-
“children” means persons aged under 18; and
“film classification body” means the person or persons designated as the authority under section 4 of the Video Recordings Act 1984 (c. 39) (authority to determine suitability of video works for classification).
1.8 Where one or more individuals are being used at the licensed premises to carry out a security activity, each such individual must be licensed by the Security Industry Authority (unless where the individual is exempt from obtaining an SIA registration under the Private Security Industry Act 2001).
ANNEX 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
The following conditions in Annex 2 are conditions consistent with the operating schedule submitted by the applicant within the application:
Staff employed by the premise shall receive a suite of training. Dependent upon the role and responsibilities of the staff, that training will be administered immediately or within the first three months of their employment. The specific training is described under each of the licensing objectives below.
Operating conditions relating to Noise Control, CCTV, Security, Crime Prevention, Nuisance, Health & Safety, Children & Vulnerable Adults, Training and Record Keeping are described under each of the Licensing Objectives below.
At all other times (Sunday to Thursday) SIA door supervisors shall be employed on a risk assess basis decided by the License Holder.
On Fridays and Saturdays, there will be a minimum of four SIA accredited Security personnel employed from 8pm until at least 30 minutes after the premises has closed.
Of the four Security personnel employed on a Friday and Saturday an open request with a security provider for at least one of them to be a female shall be made.
A signing-in log will be kept for security personnel with duty times and SIA badge numbers recorded.
Digital CCTV shall be installed at the premises, covering entry to the premises and all areas where the sale or supply of alcohol takes place. Images will be kept on site for a minimum of 28 days. Images will be capable of being downloaded and supplied to the Police within 24hrs of a request.
The Premises Licence holder shall, when possible, provide the DPS or their nominated representative to attend pub watch or a similar scheme meeting, held for the relevant Stowmarket industry.
An Incident Reporting log shall be maintained on the premises at all times and made available for inspection of the responsible authorities on request. This log shall, not exhaustively, contain a record of incidents, accidents, injuries, hazards, near-misses and security incidents that occur. The log shall be updated within 24hrs of a relevant occurrence.
The premises will operate the Age Verification Policy of ‘Challenge 25’. Acceptable forms of ID will be limited to include a passport, driving licence, or a proof-of-age card bearing the PASS hologram.
A refusals-register shall be operated on the premises at all times the sale and supply of alcohol is taking place.
All staff involved in the sale or supply of alcohol shall be trained in the proper implementation of the ‘Challenge 25’ policy, how to check ID’s, how to refuse service and how to complete a refusals-register entry. Training shall be refreshed annually. A record of this training shall be kept on site and be made available to responsible authorities on request. Records shall be kept for a minimum of 24 months.
Where Licensable Activity takes place outside of the premises and within the curtilage of the Licensable Area, only polycarbonate drinking vessels will be permitted in the outdoor spaces.
The premises will operate a zero-tolerance policy for the use and possession of controlled substances or prohibited articles. The policy shall contain procedures for the safe searching of patrons, the safe ejection of patrons and the appropriate reporting notifications of incidents to the responsible authorities.
Where controlled substances or prohibited articles are seized they shall be stored securely by premises management in a locked facility and handed over to the Police within 48hrs.
Non-Alcoholic beverages including soft drinks, drinking water, coffee and tea shall be available at all times the sale by retail of alcohol is carried out at the premises.
The premises shall install exterior lighting on the front and rear of the premises, sufficient to deter anti-social or criminal activity but not cause a nuisance to neighbouring properties.
Staff shall be trained within three months of their employment in the Premises Health & Safety procedures, fire safety procedures and evacuation procedures. Training shall be refreshed annually. A record of this training shall be kept on site and be made available to responsible authorities on request. Records shall be kept for a minimum of 24 months.
An annually refreshed Fire Safety Risk Assessment shall be carried out and adhered to at all times. The assessment shall be kept on the premises and made available to the responsible authorities upon request.
Fire safety systems and equipment will be installed, positioned and maintained in accordance with the current fire safety assessment for the Premises. This will include printed fire safety plans positioned in public areas.
Emergency exits will be clearly marked and kept unobstructed at all times and a record of staff fire drills will be kept and made available on site for inspection by responsible authorities on request.
Digital CCTV shall be installed at the premises, covering entry to the premises and all areas where the sale or supply of alcohol takes place. Images will be kept on site for a minimum of 28 days. Images will be capable of being downloaded and supplied to the Police within 24hrs of a request.
The capacity of the premises, as stated in the Fire Risk Assessment shall be adhered to at all times the premises is open to the public. On a Friday and Saturday from 8pm, the capacity of the premises shall be recorded by Security Personnel and be immediately made available to the responsible authorities upon request.
Fully stocked and maintained in-date First Aid kits shall be available on each floor of the premises. A relevantly first-aid at work trained member of staff shall be available on site at all times the premises is open to the public. A record of that trained first aider being on duty shall be kept on the premises on a daily basis and shall be made available for inspection to the responsible authorities on request. Relevant staff shall receive annually refreshed first aid training.
An Incident Reporting log shall be maintained on the premises at all times and made available for inspection of the responsible authorities on request. This log shall, not exhaustively, contain a record of incidents, accidents, injuries, hazards, near-misses and security incidents that occur. The log shall be updated within 24hrs of a relevant occurrence.
The premises shall install exterior lighting on the front and rear of the premises, sufficient to deter anti-social or criminal activity but not cause a nuisance to neighbouring properties.
A regular Hygiene and Sanitation schedule shall be implemented, maintained and recorded to ensure the premises is kept clean, sanitary and hygienic at all times the premises is open to the public.
Contact details of local licensed taxi and private hire operators shall be made available for patrons at the licensed premises.
The premises will ensure that noise levels are maintained at permitted levels. The volume controls of any sound equipment shall be under the direct control of the premises manager at all times.
The premises shall display, at all exit points, clear signage requesting patrons to leave the premises quietly and respect the neighbours.
Staff shall be trained, prior to the authority to serve alcohol, in responsible alcohol service. A record of this training shall be kept on site and be made available to responsible authorities on request. Records shall be kept for a minimum of 24 months.
A refusals-register shall be operated on the premises at all times the sale and supply of alcohol is taking place.
An Emergency Procedures plan will be in operation for the premises. It will detail potential emergencies, including fire, medical incidents, and security threats. The plan will be subject to a schedule of unannounced drills following staff training.
Where Licensable Activity takes place outside of the premises and within the curtilage of the Licensable Area, only polycarbonate drinking vessels will be permitted in the outdoor spaces.
Noise from any of the Licensable Activities shall be maintained at permitted levels. The volume controls of any sound equipment shall be under the direct control of the premises manager at all times.
Signage shall be clearly and prominently displayed at all entrance and exit points on the licensed premises, requesting patrons to minimise noise (both verbal and vehicular) when leaving, in consideration of the needs of local residents.
In the development or reconstruction of any areas within the premises, consideration shall be given to the use of soundproofing materials and technological tactics to minimise sound leakage from the premises.
When the premises utilises any outdoor terrace facilities, Recorded Music will be played through speakers on the terrace at a low and ambient volume and will cease at 00:00hrs each day.
There will be a waste plan and regime employed at the premises. Waste materials inside and outside of the premises will not be permitted to build up and sufficient lidded-disposal receptacles shall be available, regularly emptied in accordance with industry standards.
Glass bottles will be disposed of in dedicated bins. The disposal will not take place outdoors between the hours of 11pm and 8am on any day.
Other Deliveries and Collections to and from the premises shall only take place between 8am and 8pm. Relevant delivery and collection vehicles, shall be requested to turn off their engines while attending the premises for anything other than a drop-off or pick-up service.
The premises shall operate a Complaint Handling procedure, recording any complaints made about their operations, accompanied by clear decisions and actions taken in the considerations of complaint resolution.
The premises shall install exterior lighting on the front and rear of the premises, sufficient to deter anti-social or criminal activity but not cause a nuisance to neighbouring properties.
The premises will operate the Age Verification Policy of ‘Challenge 25’. Acceptable forms of ID will be limited to include a passport, driving licence, or a proof-of-age card bearing the PASS hologram.
A refusals-register shall be operated on the premises at all times the sale and supply of alcohol is taking place.
All staff involved in the sale or supply of alcohol shall be trained in the proper implementation of the ‘Challenge 25’ policy, how to check ID’s, how to refuse service and how to complete a refusals-register entry. Training shall be refreshed annually. A record of this training shall kept on site and be made available to responsible authorities on request. Records shall be kept for a minimum of 24 months.
Children under 16 shall be permitted in the premises for the consumption of food and non-alcoholic drink while accompanied and supervised by an adult. They will not be
permitted to attend any area, unaccompanied by an adult, where the sale or supply of alcohol is made and must leave the premises before 9pm every night of operation.
Where an age restricted entertainment service or activity is taking place, children below the age restriction will not be permitted to participate.
The Premises shall operate a Safeguarding Policy and Procedure which details the roles and responsibilities of the employed premises staff in the handling of incidents involving persons under the age of 18.
Where the signs of intoxication in a person suspected to be under 18 years of age are noticed by any staff member or security personnel, The person shall be engaged and subject to the premises Safeguarding policy and procedure. A record of the engagement shall be kept on the premises and be made available to the responsible authorities on request for a minimum period of 6 months.
Live and Recorded Amplified music shall only be played between 1900 and 0300 on Fridays and Saturdays and 1900 and 2300 on Sundays. This doesn’t include general background music which is excluded from this condition.
Prior to the commencement of any activities involving the emission of amplified sound A noise limiter, capable of limiting separate octave bands, as detailed in Table 7 of the Noise Impact Assessment report ref: 012402, dated April 2025 must be fitted to the musical amplification system and set to limit the maximum level of no more than 102dBA until 2300 and 95dBA until 0300 only so as to ensure that no noise nuisance is caused to local residents.
The operational panel of the noise limiter shall then be secured by key or password to the satisfaction of officers from the Environmental Protection team and access shall only be by persons authorised by the Premises Licence holder. The limiter shall not be altered without prior agreement with the Environmental Protection team. No alteration or modification to any existing sound system(s) should be affected without prior knowledge and agreement of an authorised Officer of the Environmental Protection team.
No additional sound generating equipment shall be brought into the venue or used on the premises without being routed through the sound limiter device.
Thereafter such devices shall be retained and operated in accordance with the approved specification and working order.
Access to the sound limiter and /or other equipment capable of emitting amplified sounds shall be afforded to Authorised Officers of the Environmental Protection team at any time and the levels reduced as directed by them if there are justified complaints substantiated.
A noise management plan to address the issues raised and requiring control as identified in the Nova NIA (amended to reflect the new times requested by condition) shall be held on file for the venue and shall be submitted for approval and implemented prior to the commencement of any activities involving the emission of amplified sound.
This noise management plan will be reviewed, and the review recorded in writing annually by Jan 1st and each successive year or as requested by the Environmental Protection Team, detailing any complaints, concerns, actions and training completed.
No collections of waste or recycling materials (including bottles) from the premises shall take place between 2000 and 0800 on the following day.
No more than 10 people shall be permitted outside in the ground floor smoking area to the rear of the establishment to prevent Public Noise Nuisance to the nearest NSR
Patrons will not be permitted to use the outside area immediately adjacent to the front of the venue for smoking and consuming alcohol.
SIA accredited door staff shall be stationed at the access points to the establishment and smoking area no less than 30 minutes prior to the entertainment commencing and remaining on station until the venue shuts to the public to ensure that the doors are shut reducing the likelihood of Public Nuisance from entertainment noise and numbers controlled to the smoking area to limit noise from patrons outside